Reception desk
Our staff are on hand 24 hours a day to give you a warm welcome and make your stay as pleasant as possible.
Customers with disabilities
Unfortunately, our hotel cannot accommodate people with reduced mobility. We’ll do everything we can to help you. A special telephone and remote control with large buttons are available for people with impaired vision. Please ask at reception.
We are pleased to offer you a range of equipment to make your stay as comfortable as possible: portable hearing loop, vibrating alarm clock, digital headphones and fire alarm system.
Conciergerie
We will be happy to make your reservations to visit Paris and the surrounding area, as well as your tickets for shows, restaurants or car hire at reception. To make your stay even more enjoyable, there are many leisure activities and places to visit close to the hotel (parks, museums, tennis courts, swimming pool, etc.). We can also recommend a hairdresser or beauty salon. Our entire team is on hand to help or assist you throughout your stay, 24 hours a day.
Wake-up call
For an automatic alarm clock via your room telephone, pick up the handset, dial * 55 + the alarm time (e.g. *550730 for an alarm at 7.30am) and hang up. If not, call reception and we’ll be happy to programme it for you: 9. We can also call you to wake you up.
Laundry
There is a laundry bag in your bedroom in the wardrobe. Please complete the form and drop the bag off at reception before 09:30. You can choose between ironing, laundry or dry cleaning. An iron and ironing board are available free of charge from reception 24 hours a day.
Children
The hotel provides a cot, high chair and changing mat and can heat up your child’s meals. We can also lend you various games. Please contact reception. We can book childcare for children aged 0 to 12 using the services of our partner Babychou. Please make your request at least 3 hours in advance. Prices available at reception.
Meeting room
Our Luxembourg room is available for your meetings and seminars. Hosts 19. For further information, please contact the relevant department at the following e-mail address: contact@hotelnostromo.com
Vending machine
At any time, you can take advantage of our vending machine for cold drinks and sweets located on the ground floor next to the main lift.