Safe
A personal laptop safe is at your disposal in your room. A safe is also available at the front desk.
Climatisation
A personal thermostat allows you to control the temperature in your room.
Heating
Individual heating allows you to set the desired temperature in your room during the winter months.
Dry cleaning
A laundry bag and a form are available in your room. Do not hesitate to contact the front desk if you need a special diagnostic for your items. Laundry must be handed in before 11am and is returned the same day from 7:30pm. For the express service, laundry must be handed in before 9:30am and is returned the same day from 2pm.
Shoe shine
A shoe shine kit is available in your room. If you’d like us to take care of your shoes, we can offer a shoe shine service.
Wake-up call
A wake up call may be organised from our front desk team. Do not hesitate to contact us by dialling 9 from your room.
Minibar
Rates for drinks and snacks can be found in the fridge in your room. The mini bar will be restocked every afternoon and charged directly to your room invoice. Please inform reception about your last consumed during your check out.
Castalie welcome water
Filtered water is available in your room. It will be topped up every day of your stay.
Room cleaning
Your room is cleaned every day. if you do not want this service, the sign must be hung on the door handle of your room. This service ends at 5:00pm. Please contact reception if you have a time preference.
Room refreshment
Your room is freshened up every evening between 6:30 and 8:30pm.